最佳零售商退货政策

从策略上讲,我’ve started to do a good portion of my shopping at retailers with the strongest return policies. I am a FIRM believer 那 these retailers successes are in no small part to how customer-centric their return policies are. When I believe 那 a particular brand or reseller really cares about my satisfaction, I tend to become intensely loyal to them.




您’ll have a difficult time finding return policies 那 are as generous by any of the competitors of the retailers listed below. Are their liberal return policies hurting business? Absolutely not! In fact, each of the retailers listed are in great financial condition and among the fastest growing retailers in the country.

扎波s Return Policy

zappos退货政策

退货天数: 365天,如果它是原始包装和状态。

需要收据吗? Yes. 您 must get an order # and follow 扎波s return shipping instructions.

评论: 扎波s pioneered the ‘双向免费送货’ policy, which was revolutionary at the time for an online retailer, and is still matched today by only a few. On top of 那, their 365 day return policy is extraordinary. This generous policy helped them overcome the negative stigma around buying clothes or shoes online for fear 那 they won’t fit and you’我要付运输费才能退货–这导致他们大放异彩,并最终被亚马逊收购。

科尔’s Return Policy

科尔斯退货政策




退货天数: 无限

需要收据吗? 不可以,但是如果没有收据,您可能会收到商店抵免额,公司退款,科尔的抵免额’的收费卡,甚至可以兑换。

评论: 无限 return days is a rarity amongst department store chains. In comparison, 梅西百货’s return policy 是180天(相对于许多零售商而言,还算不错), JCPenney’s return policy 是90天,并且 西尔斯退货政策 是30或60天。‘Unlimited’只是有一个解放的戒指,没有’t it?

唐’没有收据吗?从我的回忆中,科尔’可以使用您的信用卡在他们的系统中查询购买的商品,然后退款给您的信用卡。如果他们不这样做’但是,如果您确实希望现金返还或退还费用,您可以简单地退还商品以进行平均兑换,获得新的收据,然后再将其与收据一起退还。

REI退货政策

REI退货政策

退货天数: 在一年之内

需要收据吗? 没有。 您 can use your REI Membership card number and I haven’因为我是会员而陷入这种情况,但是如果您没有’没有会员,我’m sure they’d找到正确的方法。

评论: 如果您是户外运动爱好者,或者只是喜欢他们出色的服装系列,那么您将了解REI有多么出色’s return policy is. In fact, it is the primary reason 那 I buy all of my 背包装备 从他们。为什么如此重要?如果你’我曾经购买过$ 100的空气床垫,$ 300的背包,$ 200的轻质防雨外套或$ 400的帐篷,只是在第二次或第三次使用时就将其撕裂了,您知道这笔交易有多大了。

I’m willing to pay a little more for the same goods 那 another retailer might be offering because of this policy and also because I will get a dividend check at the end of the year of 10% for my REI purchases with my REI Membership (which costs $20 and lasts your lifetime).

Costco退货政策

Costco退货政策

退货天数: 除购买后90天内可退款外,所有内容无限制:电视,投影仪,计算机,照相机,便携式摄像机,触摸屏平板电脑,MP3播放器和手机。

需要收据吗? 不可以,但是与所有Costco购买一样,您必须是会员才能购买。

评论: 您必须爱无限的日子才能返回。甚至90天的电子产品使用时间都很出色。相比之下,百思买’s的退货政策只允许在计算机,显示器,投影仪,便携式摄像机,数码相机和雷达探测器上使用14天,其他使用期限为30天。上帝禁止您实际上确实必须将商品退还给百思买,因为您将必须拥有收据,并在较短的时间内将其退回,甚至还可能需要向您收取补货费。

如果您拥有Costco美国运通卡,美国运通会为您购买的任何物品额外延长制造商保修一年。

交易员乔s Return Policy

贸易商乔斯退货政策

退货天数: 看似无限,但如果您想归还一岁的面包,您就是一个荒谬的人。

需要收据吗? 没有。

评论: 交易员乔’s does not have an expressly written return policy on its website, however, I have returned goods to them a number of times and can speak to personal experience on this one. 交易员乔’s has ALWAYS taken back any items 那 I return without any hassle and without a need for a receipt. A number of other grocers 那 I have shopped at are not as liberal, and many will issue a store credit if you do not have a receipt. Gotta love 交易员乔’s.

退货政策讨论:

  • 您最喜欢/最不喜欢的零售商的退货政策是什么?
  • Are their any retailers on this list 那 you have a good return story on?
  • Any selections 那 you disagree with? Why?

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